Privacy policy.

This policy explains what personal information we collect when you use this website (the “Service”), how we use it, and the choices you have. By using the Service, you agree to the collection and use of information as described here.

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Who we are

This website (sundaewebsites.com) and the Sundae Websites brand are operated by Sundae Digital Marketing and Automation, located at 1510 Stuart Rd NE #203, Cleveland, TN 37312. In this policy, “we,” “us,” and “our” refer to that business. “You” refers to the person using the Service.

Information we collect

Information you give us

When you contact us, request a quote, sign up for updates, or create an account, we may collect information that can identify you, including:

• Name
• Email address
• Phone number
• Mailing address, including city, state, and ZIP code
• Billing details you provide when you make a purchase

Information collected automatically

When you use the Service, your browser or device may send certain information automatically (“Usage Data”). This can include your IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and similar diagnostic data.

Cookies and similar technologies

We use cookies and similar tracking technologies to operate the Service and to understand how it is used. Cookies are small files stored on your device. You can set your browser to refuse cookies or to tell you when one is being sent. If you refuse cookies, some parts of the Service may not work properly.

We use cookies for purposes that include keeping you signed in during a session, remembering your preferences, and supporting security and analytics.

How we use your information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Respond to your questions and provide customer support
• Process purchases and manage your account or subscription
• Send you newsletters, marketing, and updates you have asked for, which you can opt out of at any time
• Understand how the Service is used so we can improve it
• Detect, prevent, and address technical issues or misuse

Analytics and advertising

We work with third-party services that help us understand traffic and show relevant ads. These providers may use cookies and similar technologies to collect information about your use of this and other websites. You can opt out of much of this tracking using the links below.

Google Analytics

We use Google Analytics to measure and report on website traffic. You can opt out by installing the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout. For more on how Google handles data, see policies.google.com/privacy.

Google Ads remarketing

We use Google Ads remarketing to show ads to people who have visited the Service. You can adjust or opt out of personalized Google ads at adssettings.google.com.

Meta (Facebook and Instagram)

We use the Meta Pixel to measure ad performance and to show ads on Facebook and Instagram to people who have visited the Service. You can manage your ad preferences in your Facebook settings at facebook.com/settings?tab=ads. Meta’s data policy is at facebook.com/privacy/policy.

AdRoll

We use AdRoll (operated by NextRoll) for remarketing across other websites. You can opt out through AdRoll’s privacy page at nextroll.com/privacy or through the Digital Advertising Alliance opt-out tool at optout.aboutads.info.

Payments

When you make a payment, we use Stripe to process it. We do not store your full card details on our systems. Your payment information is handled by Stripe under its own privacy policy, which you can read at stripe.com/privacy. Stripe maintains industry security standards through the PCI Security Standards Council.

How we share information

We do not sell your personal information. We share it only in these situations:

• With service providers who help us run the Service, such as hosting, analytics, advertising, and payment processing, and only as needed to do that work
• To comply with the law, a court order, or a valid request from a government authority
• To protect our rights, property, or safety, or those of our users or the public
• In connection with a sale or transfer of the business, in which case we will give notice before your information is transferred

Data retention

We keep your personal information only as long as needed for the purposes described here, including to provide the Service, meet our legal and tax obligations, resolve disputes, and enforce our agreements. We keep Usage Data for a shorter period, except when it is used to improve security or the Service.

Data security

We take reasonable steps to protect your personal information. No method of transmitting or storing data over the internet is completely secure, so we cannot guarantee absolute security, but we work to safeguard the information you share with us.

Your choices and rights

You can ask us to access, correct, or delete the personal information we hold about you. To make a request, email us at [email protected] and we will respond in good faith and within a reasonable time. We may need to verify your identity before acting on a request.

You can opt out of marketing emails at any time using the unsubscribe link in any message or by contacting us. You can also control cookies through your browser settings and use the advertising opt-out links above.

Some browsers offer a “Do Not Track” signal. There is no common industry standard for how to respond to it, so the Service does not currently change its behavior based on Do Not Track signals.

Links to other sites

The Service may contain links to websites we do not operate. We are not responsible for the content or privacy practices of those sites, and we encourage you to read the privacy policy of any site you visit.

Children’s privacy

The Service is not directed to anyone under the age of 18, and we do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, contact us and we will remove it.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version here and update the effective date at the top. Changes take effect when they are posted, so please review this page periodically.

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Contact us

If you have any questions about this policy, please reach out.